ICAN Housing places great emphasis on treating people with dignity and care and providing an environment that is trauma informed. The work of ICAN Housing is highly collaborative. Rather than create duplicated supportive services for people who are homeless, we connect people to resources in our community. We walk beside them and help them navigate systems and get the resources they need. We wrap available services around people to help them stabilize and move toward their highest level of independence.

Housing Support—Participants who live in ICAN Housing have access to Housing Support Specialists who help them maintain stable housing plus identify and work toward personal goals.  Stable housing decreases the stress that comes from living on the streets or being precariously housed.  Housing stability also leads to recovery and a better quality of life.

Peer Support Services are provided by individuals in recovery from mental illness and/or substance use who use their lived experience as a tool to assist others by sharing their personal journeys and knowledge. Individuals engaged in peer services play a vital role in laying the foundation for sustained recovery.  They encourage, inspire and empower others to set recovery goals and achieve them.

Supportive Employment Services enables participants to improve employment skills, access job specific training, obtain and retain employment, seek promotions and better employment opportunities. The Supportive Employment Services team also assists with obtaining mainstream benefits including social security benefits when applicable.

Social Connectedness promotes health and helps counter isolation and depression. We provide low and no-cost opportunities for our participants to enjoy social events in our community with their families.  We work to inform them of the many recreational, social and educational opportunities available in Stark County.  Individuals and families thrive better when they are integrated into their community.

Personal Development Opportunities—Independent living requires skill. Through collaboration we are able to provide our participants an array of development opportunities to strengthen their independent living skills and pursue individual interests.  Examples include SARTA travel training, financial coaching, urban farming, housekeeping instruction and cultural opportunities.  The ICAN Live program provides household items when participants set and meet personal goals, motivating them to hone their independent living skills.

ICAN Housing has the only street outreach program in Stark County. Outreach workers cross the county in search of people who are homeless and offer help. Outreach links those who exhibit symptoms of mental illness to behavioral health agencies for assessments and services.

Our outreach team engages people who are homeless and connects them to housing and services as well as helping them address basic needs.

Our team acts like a concierge providing one-on-one support to help participants navigate systems, enroll for benefits, obtain a state ID or a copy of a birth certificate, identify pantries and hot meal sites, access clothing, attain mental health services, connect to case management and counseling services and remove unique barriers to housing.